Debt collection council
The recovery of debt plays an important role in the South African economy. It is important that this recovery is done so in a professional manner that adheres to the rights of the consumer.
This Council was created by an Act of Parliament in order to make provisions for the regulation and control of fees charged for debt collection and was established by the Debt Collectors Act 114 of 1998 on 7 February 2003.
This debt collection council was created with the aim of ensuring fair recovery of debt by the debt collector. It is also a means to exercise control over debt collection as an occupation and maintain conduct and professionalism within the industry whilst legalising the recovery of remuneration or fees by companies registered as debt collectors.
No person or company can therefore collect debt on behalf of a third party without being registered with the Council for Debt Collectors.
The debt collector has the right to contact you for the payment of your debt as well as charging the prescribed fees for the work done in collecting said debt.
The consumer has the right to seek out legal advice before signing anything. They also have the right to confidentiality, to be treated with dignity, and to not be harassed, humiliated, embarrassed. They are only allowed to be contacted after 6 in the morning and before 9 in the evening, excluding Sundays. The consumer also has the right to request a free statement every 6 months.
Should you choose to use our services, you can have the peace of mind that all the staff members at PRS & Associates’ who would deal with your customers in collecting overdue debt, are registered with The Council for Debt Collectors. This means our clients can put their full trust in us to collect debt on their behalf.
For further information on debt collection council, visit their website at: https://cfdc.org.za/.